Shipping and return policies... All our products are shipped via United States Postal Service using First class postage. On larger orders and at our discretion we may upgrade your order to Priority Mail service. International Buyers: We have had a problem lately shipping to International locations I hope we have corrected that issue. If you continue to have problems placing or paying for an order please let us know immediately.
International orders ship 1st Class International Mail complete with a declaration form, we do not falsify incormation on this form so please don't ask us to. Please be aware orders are shipped without any form of tracking or guaranteed delivery, if you wish secure transit request a more expensive form of shipping method, if not we can not and will not be responsible for lost items overseas. Taxes, Duties or Brokerage fees are the responsibility of Buyer and there are not refunds for items confiscated by customs, period. Returns and refunds: All sales are final after 14 Days of Purchase. Defective Items must be returned for Refund (return postage is the responsibility of the buyer, we recommend Delivery Confirmation to protect against loss because if we don't receive the items we issue no refund! NO EXCEPTIONS. Refund will be for the Order Charge, ONLY!! Postage is non-refundable, Shipping is paid to the US Postal Service for services rendered. Insurance is always optional and at Customers request, if you choose not to have Items insured you do so at your own risk. There is a 5% restocking fee for items returned that are not defective and in reusable condition. THIS IS OUR POLICY AND IS NOT NEGOTIABLE. IF YOU HAVE ISSUES REGARDING OUR POLICIES PLEASE DON'T BUY FROM US OR CONTACT US PRIOR TO PURCHASE! BY MAKING A PURCHASE, YOU (THE BUYER) AGREE TO ALL TERMS AND CONDITIONS SET BY HANDMADE-SRUNCHIES.COM (THE SELLER) SO READ LISTINGS CAREFULLY BEFORE MAKING YOUR PURCHASE.. |